Phyllis F. ~ June 10, 2015
As good as it gets doesn't scrape the surface of this dealership! My daughter's car was totaled a few weeks ago and the dealer's efforts to assist with the acquisition of a safe, low mileage vehicle were incredible for the matter was complicated further by my daughter height. She is 4'11", thus a safe distance from the steering wheel is mandatory and cars with that feature were difficult to find within my working budget; So I thought. But there are caring people who are willing to help even when there are no chips left to fall. We were blessed richly and I believe firmly that others have been, and will be, also! Thank you!
Chad West ~ April 26, 2015
Got my 2014 mustang, here. They worked with me to get my payments where they needed to be, Jason is great. Really customer service oriented.
Kenneth Briley ~ March 17, 2015
I want to thank Barry, the General Manager, Daniel, the Technition that worked on my 06 GT Mustang for a wonderfull job at a VERY FAIR price. I am well pleased with the way all the business was handled up front with no supprises. THANKS GUYS Kenneth Briley
TeamEdgeRC ~ February 13, 2015
Feb 10th, 2015 we purchased a 2015 Ford Exployer XLT. What a beautiful SUV. We became a Ford family around five years ago and have had great results with Fords and their dealers. Town and Country Ford here in Nashville TN was no different. Great experience and quality service every where we turned. Not sure why they don't have a five star rating as everyone we were in contact with thru our buying process was VERY personal. Incuding the NEW sale manager who couldn't have offered us a better interest rate and trade in $$$$ dollars $$$$ for our Ford Edge. As stated, we enjoyed our buying process 100%. If your looking to buy a NEW or USED FORD ask for KJ at Town and Country Ford, He will offer you the same service we we're given. We know you'll drive away happy, : ) Thanks, One happy couple!
Cyarbro01 ~ February 12, 2015
I left another dealership about five minutes prior to seeing Ronnie Crawford. I really wanted a car, at that dealership. But the prices just wasn't there. So my husband said let's go down the road. We told the other dealership to look at the numbers and give me a call in the meantime. So we go do the road to Town and Country and was greeted by a very friendly man! Now it was a cold day, and being a woman on a mission to get a new SUV, I wasn't thinking about the cold! I looked at a few and drove them. He would have to go in each time to get the keys, he didn't complain. He always had a smile on his face. If I or my husband had questions about any of the vehicles he had the answers. I made my decision on the one I wanted and we went in to do the paperwork, which went fast! Got what I wanted out of my trade in! Now my note is what the finance manager came out and shook my hand and looked me in the eyes and said "even Steven" for!! Now when it's time for another one for my family Town and Country is where I will be going!! If Ronnie Crawford is there he will be my salesman again! Thanks!!!
Cassandra Anello ~ January 16, 2015
From the start, Jason Larkin was terrific with the coordination of ordering a new Mustang, financing, and trading in our 2 Mustangs. He was extremely knowledgeable, professional, respectful of our time, thorough... and so forth. Before we visited Town & Country, we went to another dealership and dealt w/ a salesman who didn't listen to us, wasted our time, and was not informative. We did our research to find out who the "Mustang guy" was in Nashville, which led us to Jason, and yea...he's definitely the right guy!! were so happy to deal with a professional who gave us the red carpet treatment! When we purchase our next Mustang in a few years, we will definitely go back to Jason!
tenncavs ~ December 8, 2014
After a very upsetting visit to another Ford dealer (in Franklin, TN) Edmunds directed us to Town and Country with a deal they had on a 2015 Escape. The sales manager called and discussed our needs and invited us to come up and look and promised we would get excellent treatment...and we sure did!!!! When we arrived they had already pulled the Escape we had discussed up front for us and we were greeted immediately. The sales consultant Ronnie Allbright showed us all the features and discussed our options with us, answered all our questions, and gave us all the tine we needed. We bought the Escape and Ronnie even set up my phone through the SUV's system so I can answer calls handsfree. I would have NEVER figured that out on my own so I REALLY appreciated that. If you are looking for a Ford, its well worth the short drive to Madison to buy from a dealer who puts their customers first. We are just so pleased.
Mjaxon12 "Michael" ~ February 4, 2014
Worked with Ronnie Albright and Jeff bianchi these guys take customer service to a whole new level I would highly recommend these guys in helping you find your next car or truck. I call numerous times thinking that they would get upset trying to find the right F-150 changing my mind on every option out there. Not once did they get annoyed or upset they found the truck that I have always wanted on a scale of 1-10 ....10 being the best I would give these guys a 10.
Anita Kirby ~ January 28, 2014
Markus has been our salesman for the last two purchases first one being a Fusion in 2012 and a Convertible Mustang in Jan 2013. He is very patient and educated on the inventory available for what you are looking for and price ranges requested. The experience working with him and staff was easy and comfortable. The last purchase years ago was our 2000 Ford F-150; our salesman then was Bud Clark, family friend, as we know he passed recently. Our experience with Town and Country has always been good. Dating back as far as a 1992 brand new ford Ranger for the son!
Jackie Waters ~ January 21, 2014
Markus Hartley did a really nice job helping my husband and I complete the process of leasing a new Ford Focus. He explained the numbers very clearly and helped us get the best deal for our money. Markus was thorough and efficient, making the process very easy for us. We drove off in our new lease the same afternoon in which we applied to lease a car. I would recommend Markus to anyone who wants to buy or lease a car. Even if you weren't planning to purchase or lease a Ford, contact him because he may change your mind like he did ours.
Harmonie Thomas ~ January 17, 2014
I like going here to get my Escape serviced. The employees are very friendly to me. The business is getting remodeled, so some changes are going on. The waiting room is very basic, but they do have drinks available for free. I like that there are savings and coupons I get in the mail on my maintenance services.
Carol S. ~ June 21, 2013
Service counter personnel was friendly and helpful.