Bob McCracken — Executive Manager, Town & Country Ford of Nashville | Hays Automotive Group

Bob McCracken’s automotive career spans more than five decades — a journey that began in Louisville, Kentucky in 1972 at Louisville Motors Ford and has grown into one of the most respected tenures in Middle Tennessee’s automotive community. Bob moved to Hays Town and Country Ford of Louisville in 1975. What followed was a career built the old-fashioned way: one handshake, one customer, and one earned promotion at a time.

Rising from the sales floor to Manager. In 1984, Bob started leading the team at Town & Country Ford of Nashville as GM and held this role for 25 years. Now serving as Executive Manager with Hays Automotive Group, Bob has spent more than 50 years with the same dealership family — a rarity in any industry.

With 54 years of Ford automotive sales experience, Bob’s career has grown right alongside Town & Country Ford’s own 45-year (1981-2026) history in Nashville. He’s seen the industry transform — from paper deal jackets to digital retailing — but his philosophy has never changed: take care of people, and the business takes care of itself.

Today, Bob leads with the same energy he brought to the Hays Automotive Group in 1975. Mentoring the next generation of dealership professionals and ensuring every customer who walks through the doors at Town & Country Ford of Nashville experiences the kind of service that’s kept this dealership a Nashville institution for four and a half decades.

(Rev: 07/14/26)